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Home: Support: Damaged or Lost Replacements

Damaged or Lost Replacements

If you have tapes or CDs that have been damaged through use or parts of a set have been lost (i.e. tape 4 of a 8 cassette book has been lost) you can send it in for a damaged or lost replacement. A charge is applied to these replacements as follows:

  • $3.50 per replaced tape
  • $5.00 per replaced CD
  • $5.00 per replaced CD-ROM

This charge includes shipping and handling. Follow these steps to replace the media:

  1. Write a description of the damage or the lost part
  2. Send the product, your description and a check or money order for the above amount to Covenant Communications Inc. at

    Damaged or Lost Replacements
    P.O. Box 416
    American Fork, UT 84003

  3. Wait for about 2 weeks for the replacement to be shipped back to you.

 

 
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